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Use the browse help list on the left to easily find answers to your questions.
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FAQ List BEST 5
What is iQphone Number?
iQphone Number is abbreviation of Direct Inward dialing, also known as DDI(Direct Dial In).
iQphone Number is the number directly called from outside via Switched Network.
Usually It is a phone number with which a caller can call to the holder of iQphone Number number.
What is Callpoint?
Callpoint is a sort of service money which is needed for holding iQphone Number,
making outgoing calls except to iQphone Number members and call forwarding to general phone.
What is Call Forwarding?
Incoming call to a iQphone Number can be forwarded to other fixed line or mobile phone using iQphone Number's call Forwarding function.
There are 3 possible scenario for this:
- Scenario 1. Forward all incoming call to a indicated phone
- Scenario 2. Forward calls to several specific location according to caller's number.
- Scenario 3. Forward calls after time out of ringing ( in case of call missing )
What is Caller Display Name?
The name of caller displayed on call counterpart's screen.
You can set your name showed as for your identification.
This service is limited only to supported devices.
What is Enterprise Service?
Using Enterprise service, you can build up your own private exchanger for your organization.
Extension, call forwarding, setting pick-up group, conference and other useful features are available in iQphone Number Enterprise service.
You don't need any physical machine in your office except IP-phone.
Why do you need to register Qoo10 site?
iQphone Number is a family service of Qoo10.
You can use iQphone Number service as well as Live10 by registering Qoo10.
You can enjoy funny and valuable experience with various services by Qoo10, Live10 and iQphone Number.
How can you charge up your callpoints?
You can exchange callpoints with Qpoints and Q-stamps at your registered Qoo10 site.
Also you can buy callpoints directly.
Go “My Qoo10” and check your current callpoints.
How are callpoints charged?
There are variants on call rate according to call party's location.
Please refer to table below for detailed call rate.
Also call forward is a charged service pricing as your forward location.
And if you hold iQphone Number from iQphone Number, some call points are charged for that on monthly base.
Countries where iQphone Number service is available?
For now, iQphone Numbers from Japan, Singapore, South Korea and U.S.A are available.
Possible country pool will be expanding.
How to use iQphone Number service in case no IP phone?
If you don't have an IP-phone, you can use it by purchasing from our Qoo10 site.
The phone purchased elsewhere is not compatible with our service and can not be used.
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